[ { "label": "Ask customer for a review after their order has been delivered", "trigger_type": [ "order_fulfilled" ], "object_type": "order", "app_id": "triggers", "settings": { "priority": 0, "condition_groups": [ { "conditions": { "3": { "field": "order.delay", "settings": { "wait": "custom", "custom_wait": "+2 days", "condition_type": "AND" }, "weight": 10 }, "0": { "field": "order.fulfillments.shipment_status", "settings": { "multiple": "all", "operator": "any", "value": { "delivered": "delivered", "confirmed": 0, "in_transit": 0, "out_for_delivery": 0, "failure": 0 } }, "weight": 20 }, "1": { "field": "order.email", "settings": { "operator": "not_empty", "value": "" }, "weight": 30 }, "2": { "field": "order.buyer_accepts_marketing", "settings": { "value": "true", "condition_type": "AND" }, "weight": 40 } }, "actions": [ { "type": "email", "settings": { "wait": "0", "custom_wait": "", "to": "{{ order.email }}", "subject": "{{ order.customer.first_name }}, are you satisfied with your order?", "body": "
\r\nThank you so much for your recent order!
\r\nWe love getting customer feedback and hope you wouldn't mind leaving us a product review.\r\n<\/p>\r\n\r\n
\r\nThanks again for shopping with us, we hope to see you again soon!
\r\nSincerely,
\r\n{{ shop.name }}\r\n<\/p>"
},
"weight": 50,
"target_key": null
}
]
}
],
"shared_workflow_id": 8
},
"description": "This lightweight marketing automation is ideal if\u00a0you'd like to reach out to your customer to ask for a review after their order has been delivered."
}
]